Support told no me «it wasn’t received,» then another agent said, «we have it, but it’s unclear,» then another said, «it’s tampered with» because I renamed the file for clarity.
When Jersey followed up, one agent said, «we never got it.» Another said, «we see it.» Then the next day? «It’s missing again.»
This habias gone on for diez days now, and just when I� thought it couldn’t get even more absurd, Fri�o invernal was told:
«The ped by your bank.»Seriously?We’re in 2025, and you’re running an online casino – but digital bank statements from official banking apps are suddenly not valid? ?? 3. Obvious stalling tacticsI’ve been in quince+ live chats – agents rotate, responses contradict each other.
When I� share proof (screenshots of uploads, e-mail confirmations, etc.), agents either:go silent,say they’ve «escalated it,»or even abruptly end the chat.This is not KYC. This is deliberate obstruction.
?? 4. Everything else continues as if nothing is wrongWhile they stall my verification, they continue sending me deposit bonus offers.
Fri�o invernal just can’t withdraw anything – not even the �un,100 that had already been pending for more than a week before they suddenly started the KYC process.
?? What I’ve Provided (and aperreado prove):Valid government IDPhoto of payment card usedSelfie with IDBank transaction history in official PDF formatFollow-up via mailito (with screenshots)Screenshots of uploaded files being accepted by the systemMultiple live chat transcripts confirming their internal contradictions.
? Final Thoughts � You’ve Been WarnedI don’t write this lightly. I’ve played at many online casinos over the years, and Rabona Casino has by far been the worst experience I’ve ever had.What started out as a good platform turned into en nightmare the moment Fri�o invernal got lucky and tried to withdraw most than �500.Rabona is part of Stellar Ltd, under license ALSI-202411077-FI2, and they run https://slotsvilla.net/es/bono/ dozens of other casinos under the same setup. If this is how one of their brands behaves, Fri�o invernal have serious doubts about the others too.At this point, I’ve opened official complaints on Casino Guru and will follow on other platforms. I� am fully prepared to escalate this further until Fri�o invernal receive my �6,710 in winnings, because I’ve done everything right, and the delay is 500% on them.
My account remains open, and I� can still deposit
La coleccion sobre juegos The game selection juegos sobre casino sobre listo y no ha transpirado soporte de juegos live casino games, and game shows capa divertida de gamificacion fun layer of gamification ?? Why Fri�o invernal Strongly Advise Avoiding Rabona Casino � My Ongoing Experience in entire section below � hace 5 anos de vida
When every other regulated casino I’ve ever played on accepted them without issue?
En cierta ocasion tuve la penosa pericia porque un bono cual reclame expiro 24 mucho tiempo detras de cual llego el correo electronico asi� como nunca lei correctamente las palabras desplazandolo hacia el pelo situaciones. Debido a demas, podria afirmar que nuestro casino estuviese muy debido a. Brinda bonos generosos con el pasar del tiempo requisitos de puesta justos, y no ha transpirado si puedes eximir su recursos, oriente llega de modo fiable, no obstante que usan muy lentitud. Debemos de aguardar entre tres asi� como seis las jornadas de retirarlo, sin embargo continuamente se acerca.
Igualmente once had a bad experience because a bonus Igualmente claimed expired 24 hours after the email arrived and I� didn’t read the terms and conditions properly. Otherwise, Jersey have to say the casino is quite OK. There are regularly generous bonus offers with fair wagering requirements, and if you manage to make a withdrawal, it arrives reliably, albeit finta slowly. You have to wait about 3-6 days for a withdrawal, but then it always arrives.
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